member experience

Superannuation

The customer experience of superannuation has declined in all key measures, according to a benchmarking report, with a quarter saying they had considered switching in the...

Superannuation

Superannuation funds looking to merge must ensure the process is conducted with the needs of remaining members in mind, according to panellists at a QMV event....

People and Products

legalsuper has continued its expansion of its member service team, with financial planning and superannuation professional Sophie Harris joining the fund as a client serv...

People and Products

Equip has signalled a renewed focus on member experience, making several key appointments to its strategy and market group....

sidebar subscription

Never miss the latest developments in Super Review! Anytime, Anywhere!

Grant Banner

From my perspective, 40- 50% of people are likely going to be deeply unhappy about how long they actually live. ...

4 months ago
Kevin Gorman

Super director remuneration ...

4 months 1 week ago
Anthony Asher

No doubt true, but most of it is still because over 45’s have been upgrading their houses with 30 year mortgages. Money ...

4 months 1 week ago

Blue Owl Capital, a US asset manager with its eye on ‘marquee investors’ like super funds, has announced the appointment of a senior Future Fund executive as its newest m...

1 day 23 hours ago

Australia’s second-largest super fund has confirmed it is expanding its presence in the UK following significant investment in the region....

2 days 15 hours ago

While the Financial Advice Association Australia said it supports a performance testing regime “in principle”, it holds reservations about expanding this scope to retirem...

2 days 5 hours ago