A superannuation fund member who relied on a financial planner’s slideshow to pursue an insurance claim has been told to pursue the planner, not the fund....

A Superannuation Complaints Tribunal determination has seen a superannuation fund pay a high price for its failure to adequately communicate to a member during a marriage...

The Superannuation Complaints Tribunal has a substantial workload to complete before it ceases to exist in 2020 but questions are being asked about whether it will be app...

The Superannuation Complaints Tribunal has sent a clear signal to super funds about checking the validity of members’ non-lapsing nominations....

The Superannuation Complaints Tribunal will continue to clear its existing case-load even after the establishment of the Australian Financial Complaints Authority....

A super fund failed to appropriately communicate with a now-deceased member that his insurance cover had lapsed because of insufficient funds....

Funding of the Superannuation Complaints Tribunal needs to be both increased and separated from that of ASIC if it is to overcome its backlog of cases....

The Superannuation Complaints Tribunal has made clear that insurers cannot unilaterally make ‘modified duties’ a permanent arrangement....

ASFA has rejected the proposed ombudsman model for superannuation complaints and countered with a call for a three-year trial of a revamped SCT....

An SCT determination has reminded insurers and superannuation funds that they cannot unreasonably delay the payment of death benefits....

A superannuation fund has found to its cost that there is no statute of limitations on administrative errors....