Super fund members rate the Net Promoter Score survey useful in measuring member engagement and implement strategies to improve it....

Super industry leaders see member engagement as their top priority along with operational efficiency and post-retirement products....

Digital channels will overtake paper and face-to-face interaction with super funds over the next three years, according to a survey of fund executives....

According to BIT Group, big data technology could help super funds and advisers attract corporate superannuation business....

MySuper changes have prompted the need for superannuation funds to better engage with members, and this is increasingly being driven by the sophistication of the online t...

Combining super with tax would force super funds to better engage with members, according to COSBOA chief executive Peter Strong. ...

Research has shown projections are the number one thing that drives consistent action and engagement from members, according to Donn Hess, JP Morgan Retirement Plan Servi...

Chant West will re-jig its superannuation ratings methodology in line with the introduction of scaled advice....

Small to mid sized superannuation funds need to leverage niche positioning to survive in the season of consolidation....

Superannuation conference will examine some of the technical and administrative changes flowing from the Budget....

The AIST has come out against the Government’s plan to combine the disclosure of the LISC payment with other super concessional payments....