Equip has signalled a renewed focus on member experience, making several key appointments to its strategy and market group....

Sunsuper has launched a podcast series intended to provide timely and engaging financial information for members, with 2,000 listens thus far on the six episodes recorded...

The Federal Government has been warned that its Budget changes capping fees for low balance superannuation accounts could be opening the way for unscrupulous ‘gaming’ of ...

Super funds across the board are fighting to improve member engagement both with technology and around insurance, while newer funds are finding success with value-based p...

UniSuper has opened its first on-campus university shopfront, following the trend of super funds to open customer-orientated stores to try to better connect with and prov...

Super funds need to leverage data to predict whether a member is looking to leave the fund to help employ targeted retention strategies, according to Rice Warner....

Personalisation and trust were key to helping Millennials engage with their superannuation fund, according to Kinetic Super....

Equip Super has partnered with PractiFI as the multi-sector industry fund looks to expand its relationships with superannuation fund members....

Superannuation funds are too distracted by regulatory issues and other concerns to focus on member education, creating the risk of losing members, according to Money101....

SCT chairperson Jocelyn Furlan has used her final address to argue members should not have to dread calling their super funds and has urged funds to do better....

Energy Super has released a website tool that allows members to track which asset classes their super investment is going into....