customer experience

Superannuation

Superannuation members will only leave a fund if it is too difficult to stay, according to findings from the University of Melbourne Business School....

People and Products

legalsuper has continued its expansion of its member service team, with financial planning and superannuation professional Sophie Harris joining the fund as a client serv...

People and Products

Sunsuper has announced it has partnered with Genesys to refresh its customer experience capabilities....

Superannuation

Equip Super has partnered with PractiFI as the multi-sector industry fund looks to expand its relationships with superannuation fund members....

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Grant Banner

From my perspective, 40- 50% of people are likely going to be deeply unhappy about how long they actually live. ...

4 months ago
Kevin Gorman

Super director remuneration ...

4 months 1 week ago
Anthony Asher

No doubt true, but most of it is still because over 45’s have been upgrading their houses with 30 year mortgages. Money ...

4 months 1 week ago

Blue Owl Capital, a US asset manager with its eye on ‘marquee investors’ like super funds, has announced the appointment of a senior Future Fund executive as its newest m...

3 hours ago

Australia’s second-largest super fund has confirmed it is expanding its presence in the UK following significant investment in the region....

19 hours ago

While the Financial Advice Association Australia said it supports a performance testing regime “in principle”, it holds reservations about expanding this scope to retirem...

10 hours ago