The Australian Financial Complaints Authority (AFCA) has appointed Anne Maree Howley as senior ombudsman for superannuation, among seven newly-created ombudsman roles.
Howley previously worked as a financial services lawyer including in-house legal at a super company. She had also served on several trustee committees.
Senior ombudsman was a new role for the organisation and would work closely with AFCA’s lead ombudsmen. It said about 5,000 complaints annually required the assistance of a formal ombudsmen or adjudicator.
AFCA deputy chief ombudsman, June Smith, said: “They’ll bring their specialist technical and professional expertise to bear on projects aimed at efficient and consistent decision making which we know is important to both complainants and financial firms.
“The senior ombudsmen will help ensure we deliver an independent, fair and consistent approach to decision making and complaint resolution.”
All seven new appointments, which were all internal promotions, were:
Blue Owl Capital, a US asset manager with its eye on ‘marquee investors’ like super funds, has announced the appointment of a senior Future Fund executive as its newest managing director.
The Association of Superannuation Funds of Australia has appointed a new director representing industry funds, among a number of other appointments in recent months.
The Association of Superannuation Funds of Australia has tapped an experienced public policy executive as head of policy and advocacy.
The firm has welcomed an experienced financial services executive, who helped establish Vanguard's superannuation business, as its new chief financial officer.
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