Mercer has appointed Claire Ross as superannuation services leader for Australia, making her responsible for the delivery of competitive services to Mercer’s superannuation trustee clients.
Ross was previously a senior partner at Mercer in the UK and chief officer for Asia, the Middle East, Africa and the Pacific.
Ross brought over 30 years’ experience in client management and operations. She previously held leadership roles with Mercer in retirement administration and wealth transformation across the UK and the US.
David Bryant, Mercer Australia’s chief executive and president – Pacific region, said Ross’ extensive experience would benefit Mercer’s trustee clients enormously, particularly in a time of significant change.
“Claire has a strong track record for leading high-performing teams and has built an extensive career in the pension industry. She’s known for driving innovation and delivering quality service to clients,” Bryant said.
“Claire’s experience in delivering client outcomes, coupled with her global expertise, will help our trustee clients navigate uncertainty and meet the changing needs and expectations of members.”
Michael Lovett, who left the investment firm just three months after launching its Vanguard Super offering, has taken up a chief executive role at an Australian asset manager.
The Central Bank of Ireland has granted the approval of Equity Trustees’ exit from its Irish operations, with the transaction expected to be complete on 30 April.
Super returns continued to climb in March, raising hopes of delivering double-digit returns by June depending on the performance of this next quarter.
The dedicated super fund for emergency services and Victorian government employees is under fire for unpaid entitlements to transport employees, which could exceed $40 million.
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