NGS Super has expanded its online service, with the launch of a smartphone app, eStatements and new website as more members use digital and online assets.
The app comes with updates directly to the member's app mailbox, a superannuation information section, and the latest investment performance information.
It also comes with the latest news, blogs, and industry and CEO updates.
"In the last two years we've experienced an increase in member interaction and engagement across many of our social media platforms and a strong demand for electronic versus traditional mail," NGS Super CEO Anthony Rodwell-Ball said.
The super fund has grown its social media engagement, with Facebook likes up by 68 per cent, Twitter followers up by 84 per cent and total blog views up by 64 per cent.
The fund's next step is in the app is to allow members to login directly to their personal account details.
A member of the super fund has approached ASIC to investigate potentially misleading or deceptive representations by UniSuper regarding the holdings of its sustainable portfolios.
The median growth fund delivered 1.9 per cent in March, adding to the “stunning” rally that has seen super funds gain 11 per cent since November.
Vanguard has affirmed its support for the current super performance test, emphasising the importance of keeping the process straightforward.
While some superannuation funds have gone down the route of internalisation, others say they favour ‘smart partnering’ with external managers for diversification appeal.
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