The superannuation industry needs to work on making mergers seamless in the light of a continuing trend towards consolidation, according to Asset Super chief executive John Paul.
Paul said Asset had encountered difficulties in its merger with CareSuper as Asset members' third party authorisations and binding death benefit nominations would lapse once the merger was finalised.
He said Asset had made its case to the Association of Superannuation Funds of Australia (ASFA), which was lobbying government to resolve the issue going forward.
"There's going to be others following us. Although it may not get to the light of day for us, it might help others who follow behind us," Paul said.
He said Asset was in the process of contacting members to advise they will need to fill out the paperwork again.
"We would have liked to say 'there's no paperwork required, you're just going to be transferred and we'll take care of all the back office administration such that we'll transfer your insurance' and everything would go across seamlessly - that's the perfect result we would have preferred," Paul said.
Currently, third party authorisations and death benefit nominations are legal agreements with the superannuation fund trustee, and once the trustee is gone the agreements are void.
Third party authorisations affect financial advisers that have been authorised to act on a member's behalf and also the parents and the carers of some members.
ASFA has been consulting with Treasury on a number of issues in respect to super fund mergers.
In a recent statement, shadow assistant minister for home ownership and Liberal senator for NSW, Andrew Bragg, accused ‘big super’ of fabricating data attributed to the Reserve Bank of Australia to push their agenda.
A “concerning” number of Aussies don’t know what they pay in super fees, a young super fund has said.
The corporate regulator has shared some ‘disappointing’ findings upon reviewing the public communications of more than 20 trustees with regards to death benefits.
According to the industry body, funds should have an obligation to transfer members in failing products to better-performing products in a timely way.
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