Major superannuation administrator, Link Group has announced it has extended its contract with AustralianSuper for another four years, commencing 1 July, under which it will continue to provide superannuation administration and customer engagement services to the fund.
This would include automated back office processing and engagement activities spanning contact centre operations to insurance claims processing as well as provision of technology, digital, cyber-security and data services.
Link Group’s managing director, John McMurtrie, said: “As Australia’s largest superannuation fund, AustralianSuper is able to play a critical role in reshaping the value and uplifting expectations about what a super fund can deliver for members and their employers.”
The key terms of the contract were:
A member of the super fund has approached ASIC to investigate potentially misleading or deceptive representations by UniSuper regarding the holdings of its sustainable portfolios.
The median growth fund delivered 1.9 per cent in March, adding to the “stunning” rally that has seen super funds gain 11 per cent since November.
Vanguard has affirmed its support for the current super performance test, emphasising the importance of keeping the process straightforward.
While some superannuation funds have gone down the route of internalisation, others say they favour ‘smart partnering’ with external managers for diversification appeal.
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