MLC Life appoints innovation head

MLC Life Insurance has appointed Rick Wingfield as chief innovation and transformation officer (CITO) and will oversee the company’s innovation and transformation program.

The move comes as the company had previously acknowledged challenges in its current technology systems.

Wingfield was most recently global CITO of Catapult, a listed sport performance technology company where he led a team of 130 people to deliver technology solutions to successful sports clubs including the Richmond Tigers, New England Patriots, Chelsea and Real Madrid.

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Before that, he was the general manager, innovation, at Australia Post, where he provided information, digital and technology leadership for the communication management services business.

He also held the positions of chief information officer at AIA Australia and was head of technology at NAB where he previously worked with MLC Life Insurance during its earlier integration with Aviva.

Rodney Cook, MLC Life Insurance chief executive, said the appointment was an important step forward in delivering the company’s technology transformation and business strategy.

“Rick joins us at a critical time in our journey as we deliver on our current business plans and beyond,” Cook said.

“In leading the Innovation and Transformation Division at MLC Life Insurance, he will be responsible for creating superior experiences for our customers, partners, and people, supported by technology. I look forward to him joining our senior leadership team.”

Wingfield would replace current acting CITO, Tahir Tanveer.

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