Mercer appoints administration services leader

Mercer Administration Services has appointed experienced administration executive Craig Rice to lead its administration services business, formally known as Pillar Administration.

Rice was most recently with patient finance provider MiFund where he was head of operations, and had previously been executive general manager of client services at Superpartners.

The business was previously under the leadership of Jo-Anne Bloch who would continue to lead the client service teams in her role as head of industry and public sector funds.

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Chris Stevens, Mercer’s commercial operations leader, said Rice’s expertise would bolster the business’ customer-centric approach and community-minded culture.

“With Craig at the helm, drawing on his experience in high-volume, fast-paced and highly regulated customer focused environments, we have every confidence that Mercer Administration Services will go from strength to strength,” Stevens said.

Based in Wollongong, Rice said he would be looking forward to returning to work in his hometown when he joins in July.

“Having grown up in the area and graduated from the University of Wollongong, I am particularly excited to be returning to the Illawarra,” Rice said.

“I’m a strong advocate of the region and will continue to strengthen our partnerships to shape the minds of local graduates, support innovation, and promote the Illawarra as a thriving place to live and work.”

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