People will have longer to file complaints relating to Total and Permanent Disablement (TPD) claims with the Superannuation Complaints Tribunal (SCT) under changes flowing from the implementation of the former Labor Government's Stronger Super legislation.
The SCT has confirmed that the new time limits will apply with respect to TPD claims made on or after 1 July, this year.
The change effectively sees TPD claim time-frames doubled from two to four years.
The SCT made clear that it was not able to deal with a complaint about a fund trustee's decisions unless a complaint was first made under the fund's own complaint handling arrangements.
"For both sets of time limits, the relevant date is the date your employment is formally terminated, rather than the last day you are able to work," it said.
The $135 billion fund has transitioned away from TAL Life Insurance following an “extensive tender process”.
The $80 billion fund is facing legal action over allegedly signing up new members to income protection insurance by default without active member consent.
In a Senate submission, the Financial Services Council has once again called for further clarification that the government will assess the consumer outcomes of group insurance against the enshrined objective of superannuation.
TAL has launched a digital solution TAL Connect for its superannuation fund partners that links super and insurance for members, with Aware Super as its launch partner.
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