Complaints around superannuation fund administration continue to dominate the work of the Superannuation Complaints Tribunal (SCT), according to the latest SCT bulletin.
The bulletin, covering the September quarter, revealed that administration complaints comprised the largest category of all written complaints received within the SCT's jurisdiction representing 43.7 per cent, compared to 38.6 per cent in the previous quarter.
The SCT data revealed that death benefit complaints represented the second largest category, standing at 27.6 per cent during the September quarter, down from 34 per cent in the previous quarter.
Disability complaints were the next largest category representing 24.1 per cent of those handled, compared to 22.1 per cent in the previous quarter.
While the Financial Advice Association Australia said it supports a performance testing regime “in principle”, it holds reservations about expanding this scope to retirement products.
In a Senate submission, the Financial Services Council said super funds should be able to nudge members on engaging with their super and has cautioned against default placements.
The Joint Associations Working Group, which counts FSC in its ranks, has issued an urgent warning to the government.
Senator Jane Hume will join the speaker lineup at the inaugural Australian Wealth Management Summit.
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